Privacy Policy

At Affichat ("we", "our", or "us"), we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws in the European Union. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or purchase our product.

1. What We Collect

We may collect and process the following data:

• Name, email address, and payment information when you purchase a product.
• Technical data such as IP address, browser type, and usage data (through analytics tools like Google Analytics).
• Any information you voluntarily provide through contact forms or support inquiries.

We do not collect or process any data from the AI bots you build or deploy using our source code.

The third party processor in use are:

• Stripe - for payment processing
• Google Analytics - for website analytics
• Hotjar - for website analytics

2. How We Use Your Data

We use your data to:

• Process purchases and provide access to the product.
• Respond to support requests.
• Improve our website and offerings.
• Prevent abuse and ensure compliance with our Terms of Service.

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage and Retention

We store your personal data securely and retain it only as long as necessary for the purposes stated above or as required by law.

4. Your Responsibilities as a Buyer

If you deploy or distribute the Affichat bot using our source code, you are solely responsible for complying with privacy and data protection regulations regarding your own users. You must implement your own privacy policy and data handling safeguards.

We are not responsible for how you or your end-users handle, collect, store, or share data when using the product.

5. Your Rights

Under the GDPR, you have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent at any time.

To exercise your rights, please contact us at [email protected] in order to access or delete your data.

6. Cookies

We use cookies and similar technologies to improve website performance, analyze usage, and provide a better experience. Some cookies are essential for the site to function, while others are used for analytics or third-party services (like Stripe or google analytics). You can accept or reject non-essential cookies via the cookie banner. You can manage or disable cookies at any time through your browser settings.

7. Data Retention

We retain user data as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data.

9. Legal Entity

Affichat Enskild firma
Registered in: Gothenburg, Sweden
Email: [email protected]

10. Changes to This Policy

We may update this Privacy Policy at any time. Your continued use of our Services after any update constitutes your acceptance.